Last Updated: June 28, 2025
At Ventoz, we are committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website ventozstudio.com, make a purchase, or interact with us.
By accessing or using our website, you agree to be bound by the terms and conditions of this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Create an account on our website.
- Place an order.
- Subscribe to our newsletter.
- Contact us through forms or email.
- Participate in surveys or promotions.
The types of personal information we may collect include:
- Contact Information: Name, email address, shipping address, billing address, phone number.
- Payment Information: Details required for processing payments (e.g., credit card numbers, billing details). Note: We do not store full credit card details on our servers; these are processed securely by third-party payment gateways like Square, Stripe or PayPal.
- Account Information: Username, password, order history.
- Communications: Records of your interactions with us, such as customer service inquiries.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
- Log Data: IP address, browser type, operating system, referring URLs, pages viewed, and access times.
- Usage Data: Information about how you use our website, such as product views, cart contents, and purchase patterns.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track your activity on our website and hold certain information. These are primarily used for:
- Essential Website Functionality: To keep you logged in, remember items in your cart.
- Performance and Analytics: To understand how users interact with our site, identify popular products, and improve website performance.
- Marketing and Personalization: To show you relevant products and ads based on your browsing history. You can control cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Process Orders: To fulfill your purchases, process payments, and deliver products to you.
- To Manage Your Account: To create and manage your user account, and provide customer support related to your orders or inquiries.
- To Improve Our Services: To analyze website usage and trends, personalize your experience, and enhance our product offerings and website functionality.
- For Marketing and Communications: To send you newsletters, promotional offers, and updates about Ventoz products that may be of interest to you (if you have opted in).
- For Security and Fraud Prevention: To detect and prevent fraudulent transactions and other illegal activities, and protect the security of our website and users.
- To Comply with Legal Obligations: To meet our legal and regulatory requirements.
3. How We Share Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users (e.g., payment processors, shipping companies, marketing platforms, website hosting, analytics providers). These third parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
We do not sell, rent, or trade your personal information to third parties for their direct marketing purposes without your explicit consent.
4. Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact information provided below.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include using SSL (Secure Sockets Layer) technology for secure online transactions and storing your data on secure servers.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Third-Party Websites
Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, our data practices, or if you would like to exercise your data protection rights, please contact us:
Email: contactventoz@ventozstudio.com